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Marathon Health Blog

Let’s Recap – Our Emphasis on Patient Care and Experience


Our patients are always at the forefront of our minds. When the pandemic started earlier this year, we had to reimagine the patient experience, not only physically, but virtually too. First, we looked at how to keep patients feeling safe and comfortable at our health centers. We focused on patient engagement, communication, care accessibility, education, and outreach. While the pandemic is far from over, we have taken this opportunity to adjust our practices for the optimal patient experience – providing uninterrupted care. Catch up on some of our recent blogs that focus on exactly that:

Coronavirus Face Masks – What You Need to Know

As healthcare providers, we strongly recommend following CDC and local/state guidance as it relates to the COVID-19 pandemic. According to the CDC, up to 80 percent of those infected with COVID-19 may have mild or no symptoms. If you are not wearing a face mask and don’t know you have COVID-19 because you are asymptomatic, you could give COVID-19 to someone who is at a higher risk of severe illness or death – including a friend or family member.

Patient Engagement – Our Commitment to Patient Care

As the trusted healthcare partner for more than 160 employers nationwide, when COVID hit, we needed to quickly adapt to meet these circumstances without disrupting the level of care our patients expect. We also needed to ensure that our customers were armed with relevant and up-to-date guidance to make informed decisions. Our goal has always been to guide patients and customers with empathy, science, and data.

A Breakdown of COVID-19 Testing: Science Meets Strategy

We recognize that COVID-19 testing can be a challenging topic to navigate as developments and messaging come to light. Let’s take some time to review the various testing types, the science behind these tests, along with limitations and strategies for utilizing testing effectively.

A Roadmap to Reopening: What All Industries Should Keep in Mind

Over the past few months, we have been creating a strategic Return to Business framework to help our customers address the impact of COVID-19 and resume operations while protecting the ongoing health and safety of employees. As more businesses open up, utilizing a framework is crucial to return to the workplace in a safe and responsible way.

The Work Week, Reimagined: Returning to Daily Life After COVID-19

Three Steps HR Professionals Must Consider

The coronavirus pandemic brought daily life to a standstill. With businesses closed, schools canceled and families staying at home, people found their typical daily schedules were now dramatically different.  

With many states now in the midst of reopening, there is a lot of buzz surrounding businesses resuming operations, employees returning to the office and elected leaders deciding how best to jumpstart local, state, and federal economies.

For employees who have been out of work or have been working fully from home, the new office environment is likely to be very different than when they left. Physically returning to work will be a big shift and require time for employees to acquiesce.

The Five Questions to Ask Before Returning Employees to Work

As government and business leaders balance economic and public health concerns, organizations across the country are seeking thoughtful, customizable approaches to return their employees to the workplace. When thinking about what plan is right for your organization, the first step is to ask the right questions.